About Veradigm
Veradigm is one of the most innovative and trusted healthcare technology companies in the world. The company’s mission is to be the most trusted provider of innovative solutions in the world. empower all stakeholders across the entire healthcare continuum to deliver world-class content and borders around the globe. The company has the largest community of clients in the entire healthcare industry and delivers an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and is dedicated to simplifying the complicated healthcare system using next-generation technology and transforming healthcare from the point of patient care all the way to everyday life.
The company combines points of care clinical and financial solutions with a commitment to open interoperability and industry-proven expert insights. Working at Veradigm means being part of a team that is genuinely transforming healthcare for millions of patients and providers around the world
Job Details
| Company | Veradigm |
| Role | Associate Support Consultant |
| Location | Pune, India |
| Industry | Healthcare Technology / IT Support |
| work mode | Hybrid (Office + Remote) |
Job Description
Veradigm is looking for a motivated person. and technically strong associate support consultant to join their client support team in Pune. This is a hybrid position, which means you will work from the Pune office on some days and from home on other days, giving you excellent work-life balance.
In this role you will be the primary point of contact for Veradigm clients who need help with their healthcare software applications. you will diagnose and resolve client application question and problems through telephone and internet support, covering areas like product functionality, system configuration and software bugs
This role is perfect for IT professionals who are passionate about using their technical skills to help healthcare providers deliver better patient care. Every problem you solve directly impacts a healthcare providers to server their patients more effectively, which
makes this a highly meaningful and rewarding role. This position also requires
participation in after-hours and on-call support, which shows that Veradigm is serious about delivering world-class support to their healthcare clients around the clock.
Key Responsibilities
Client Support and Problem Resolution:
interact professionally with clients, stakeholders and all levels of support staff and engineers
Diagnose and resolve issues with clients, stakeholders and all levels of support staff and engineers
Diagnose and resolve client application questions and problems over the telephone and internet.
Handle issues in areas of product functionality, system configuration and software bugs.
This role is perfect for IT professionals who are passionate aout using their technical skills to help to question
Reproduce client issues in test environment to identify root cause accurately
provide data and analysis to appropriate technical resources for complex issue resolution
REQUIRED SKILLS
TECHNICAL SKILLS MUST HAVE:
Application support experience for enterprise software products
windows Server support experience and troubleshooting knowledge
Ability to diagnose and resolve software application issues systematically
Understanding of system configuration and setup processes
Basic knowledge of healthcare software solutions is an advantage
Ability to reproduce client issues and identify root causes effectively
COMMUNICATION SKILLS MUST HAVE:
Excellent written communication skills for case documentation and client emails
strong verbal communication skills for telephone and video support interaction
Professional and patient approach when dealing with clients facing technical issues
Ability to explain complex technical issues in simple language to non-technical users
Excellent time of management skills to have handle multiple cases simultaneously. Is there a skill?
PROBLEM-SOLVING SKILLS:
Ability to analyze complex issues independently without constant supervision
Strong problem-solving is having approach to resolve ambiguous technical situations
Logical and systematic troubleshooting methodology
Ability to work under pressure and meet SLA deadlines consistently
Proactive approach to identifying and preventing recurring client issues
ELIGIBILITY CRITERIA:
EDUCATION: Bachelor’s degree in computer Science , Information Technology or related technical field
Experience: Entry level to early career — freshers with strong technical skills considered
Application and windows server support experience preferred
Excellent written and verbal communication skills in English are mandatory
Should e comfortable working in hybrid mode from Pune office
Must be willing to participate in after-hours and on-call support rotations.
Candidates from Pune or willing to relocated can apply
SALARY AND BENEFITS:
Veradigm Offers Outstanding Benefits Package:
Work-Life Balance Benefits:
Quarterly Company-wide Recharge Dsys — entire company gets paid time off every quarter
Flexible hybrid work environment – balance of office and remote workdays
Emphasis on employee well-being and work-life balance throughout the year
HOW TO APPLY
Steps to Apply for Veradigm Associate Support Consultant 2026:
Step 1 — Click Apply Now button below immediately
Step 2 — Go to Veradigm’s official careers website, veradigm.com.
Step 3 — search for Job Requisition ID: JR10550
Step 4 — Create your Veradigm Careers account with your personal email ID.
Step 5 — Fill all personal, academic and work experience details carefully
Step 6 — Upload your updated resume highlighting application and windows support experience
Step 7 — Mention all health IT knowledge and troubleshooting skills clearly
Step 8 — Submit application and note your reference number
HERE IS YOUR APPLE LINK
JOIN OUR TELEGRAM FOR JOB ALERTS
IMPORTANT POINT BEFORE APPLYING:
Highlight application support and Windows Server experience prominently in your resume.
Mention healthcare software or clinical system experience clearly
Add all troubleshooting tools and ticketing systems you have worked with
Include any experience supporting clients across different time zones
Check email regularly after applying for assessment or interview communication
Apply immediately; this job was posted only 4 days ago and will fill fast
IMPORTANT NOTE:
Always apply through the official Veradigm careers website only. Veredigm is an equal
opportunity employer and will never discriminate based on gender, race, religion, disability or any other protected characteristic. if you experience any discriminatory
behavior during hiring process report it immediately
DISClAIMER
iskalyanjobs.com shares genuine job links directly from official company websites. Please verify all job details on Veradigm’s official careers website before applying. We are not responsible for any change made by the company after posting. Always apply through official company website only